Appointments

To book an appointment you can use our Online Services or telephone and speak with our receptionists. Our normal doctor appointments are 10 minutes long.

To make an appointment please use our Online Services or call after 9.00am on 020 8756 4388

Urgent Appointments

Urgent appointments are seen on the day and should be requested as early as possible. Please note that patients will not always be able to see their preferred GP as they may not hold surgeries every day or they may be absent from the practice e.g. on annual leave

Very Urgent Cases

These will be seen as soon as possible. Please ring and speak to the receptionist and make it clear that your case is urgent and that you need to see the doctor.

If you arrive more than ten minutes late you will not be seen and will be required to book another appointment.

We are now offering Telephone Triage Appointments (telephone Consultations) daily.

Telephone Triage is offered to patients who are requesting urgent or same day appointments.

Receptionist will take your details including the reason of your request and pass it on to a Doctor.

Doctor will then call you and assess your symptoms and concerns over the phone, and then agree with you how these needs might best be met, either by telephone consultation or a face to face appointment.

If needed, a face to face same day appointment will be given according to appropriate urgency.

Home Visits

These are reserved for patients who are genuinely too ill to come to the surgery or are house bound.

Requests should be made before 10am.

Lack of transportation, social convenience, being drunk, not having enough money, not having a babysitter, are not valid reasons for a visit.

Moreover, a thorough examination is not possible in a home.

Telephone Consultations

You can book to have telephone consultation with a doctor rather than make an appointment.

Contact reception who will arrange for the doctor to call you back later in the day.

News - 16 Oct 2017 - Evening and weekend Access HUBS

We are very happy to report that our patients now have an even wider access to GP and nurse appointments. Subject to availability we can offer appointments evenings Mon-Fri 6.30pm-8.00pm and weekends 8am-8pm. The service is provided by the Hillingdon Primary Care Confederation and is shared between three GP ACCESS HUB locations across Hillingdon (HESA centre, Hayes, Uxbridge Health Centre, Uxbridge and Eastcote Health Centre, Eastcote). Please note these are for simple GP appointment access if you have more complex needs such as referrals we would recommend seeing your usual GP. Unfortunately, these special appointments are not available online. Please ask at reception for further details.