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Government information and advice.
Kingsway SurgeryWood End ParkJudge Heath Lane HayesMiddlesex, UB3 2PBTel: 0208 756 4388
Ante & Post Natal Checks
We provide all Antenatal and Postnatal care, please contact reception for further information.
All patients with Asthma are offered an annual review with the Practice Nurse or Doctor. Please bring with you your inhalers.
We offer repeat prescriptions of inhalers but will want to review your condition, inhaler technique etc from time to time.
This is an important test to look for early changes on the cervix (neck of the womb) that may need treatment before they proceed to more serious inflammation and / or possibly cancer of the cervix. It is really the only test available that can predict and treat a problem before cancer develops.
Women who are sexually active or have ever been in the past and are aged between 24-65 years are routinely called up for a cervical smear test every 3-5 years.
We have women doctors and nurses at the practice who are happy to perform the test for you. It must be done whilst you are free from bleeding if you are still having regular periods. The procedure takes about 5-10 minutes and is usually painless. We are now using the new method of smear preparation and detection called Liquid Based Cytology (LBC) which has the advantage of reducing rates of inadequate smears thus reducing your anxiety and the results are more reliable and returned more quickly.
If you are happy to book a smear test or wish to discuss any aspect of the procedure first, please telephone the surgery during surgery hours, so that we can arrange a convenient date and time for you.
Child Development Checks
Practice provides all child health development checks.
Child Immunisation (New Born Babies)
Please make an appointment to arrange the 8 weeks check and recommended injections with the doctors. Please bring the child's red book to the appointment.
Practice provides all childhood immunisation, please contact reception for further information.
Practice provides Chlamydia Screening to all patients aged between 15 to 24 years.
Type 2 diabetes mellitus is very common amongst our population in London. We offer a full diagnostic service and follow up with annual reviews to our patients with both Type 1 and 2 diabetes. Dr Patel does the reviews so please book through reception.
A healthy diet may help to prevent some long term medical problems such as heart disease, stroke and diabetes.
It may also prevent some cancers and keep you to a healthy weight.
The nurse is happy to see you to advise on healthy eating tips for yourself and your family.
Emergency Contraception service is provided by Dr Patel, please contact reception for further information.
The doctors provide a full range of contraceptive services during normal services.
Prescription Charges and Exemptions
Extensive exemption and remission arrangements protect those likely to have difficulty in paying charges (NHS prescription and dental charges, optical and hospital travel costs). The NHS prescription charge is a flat-rate amount which successive Governments have thought it reasonable to charge for those who can afford to pay for their medicines. Prescription prepayment certificates (PPCs) offer real savings for people who need extensive medication.
From 1 April 2012, the charges are:
If you will have to pay for four or more prescription items in three months, or more than 14 items in 12 months, you may find it cheaper to buy a PPC. The charge for a single prescription item is £7.40, whereas a three month PPC will cost you £29.10 and a 12 month PPC £104.00.
Telephone advice and order line 0845 850 0030
There is further information about prescription exemptions and fees on the NHS website
Please ask at reception for our most updated fees. Attached is our current fees structure.
Immunisation against seasonal flu (flu vaccine or flu jab) is given every autumn and winter to those patients aged 65 and over and those at highest risk of developing complications should they catch seasonal flu.
Please see attached leaflet
Flu Vaccine Leaflet.pdf
Currently no special clinics are held. However, by appointment, doctors or the practice nurse offer the following services:
Heart Disease Prevention
The root cause of most cases of heart disease, stroke, transient ischaemic attack and peripheral vascular disease is a build up of atheroma- a fatty deposit within the inside lining of arteries. Lifestyle factors that reduce the risk of forming atheroma and developing cardiovascular diseases include: not smoking, chosing healthy foods, a low salt intake, regular physical activity, keeping your weight down, keeping your waist size down and drinking alcohol in moderation. your blood pressure and cholesterol level are also important.
People aged over 40 should have a cardiovascular risk assessment (available at Kingsway Surgery). If you have a high risk of developing cardiovascular diease treatment to reduce your blood pressure or reduce your cholesterol may be advised. A daily low dose of aspirin is alos commonly advised for people who already have cardiovascular disease.
Please bring a friend or family member with you if you need language support, Our staff speak Gujrati, Hindi, Urdu, Punjabi, Arabic and Tamil in addition to English and may be able to help,
If you need interpreting services, please tell the receptionist when you book your appointment. There is a telephone Language Line service available too if needed in urgent cases. The practice staff will organise this service when you arrive so please ask when you check in.
Over 75 Checks
All patients over 75 are offered an annual review with the Practice Nurse, HCA or Doctor. We will check your blood pressure, weight, height, urine and enquire about your health needs and current medication if any. Please book through reception.
Pneumococcus is a bacterial germ that can cause pneumonia, meningitis and blood infections.
Vaccination is now offered to:
Those patients in high risk clinical groups e.g. patients without a spleen, having chronic lung disease, having a cochlear implant, chronic kidney disease, a poor immune system etc
Please check with the Practice Nurse if you qualify for a pneumococcal vaccination.
Preconception Counselling is offered by Doctors, please book an appointment via online services or reception.
As we have an active programme for preventive care, you may from time to time receive reminders regarding cervical smears, immunisations, blood pressure, checks, medication review etc.
Referral for Abortion
Referral for Abortion can be arranged by Doctors by appointment only, please contact reception for further information.
If you are taking long term ongoing medication, you may be able to obtain authorised repeat prescription without seeing the doctor. This is done online or by indicating your request on the right hand side of your last prescription which you should always retain. 48 hours notice is required for repeat prescriptions.
Please note on the right hand side of your prescription the date of your medication review which should be undertaken at a doctor’s consultation.New prescriptions are authorised only at doctor’s consultation or on receipt of authorisation from a hospital.
Text Message Reminders
It is important for you to let us have your mobile phone number and any changes please.
We currently contact patients via text to let them know the results, invite for appointments, send reminder of their appointments or send messages regarding health promotion.
Extended hours Surgery ( Pre bookable only )
We also started extended hours surgery every Saturday. For further information please contact our reception team. Please note we do not deal with emergency on Saturday clinic.
Hillingdon Talking Therapies is a free, confidential NHS service which provides psychological treatment for depression and anxiety disorders.
Address: Mill House38 Riverside Way, Off Rockingham Road Uxbridge, UB8 2YFUnited Kingdom
Telephone: 01923 844232
Talking Therapies and counselling services are suitable for people with problems which have arisen fairly recently. Feelings of low mood, anxiety, excessive worry, negative thoughts, panic attacks, particular fears or problems coping with daily life and relationships or suffered a bereavement, are all suitable for brief focussed talking therapies.
The service is able to support people who:
Suffered a Bereavement
In Times of Bereavement
In the unfortunate event that a person has passed away, there are three things that must be done in the first few days;
Register the death
If the death has been reported to the coroner (or Procurator Fiscal in Scotland) they must give permission before registering the death.
You can register the death if you are a relative, a witness to the death, a hospital administrator or the person making the arrangements with the funeral directors.
You can use the ‘Register a Death’ page on the gov.uk website that will guide you through the process. This will also explain the registration process for Scotland and Northern Ireland.
Arrange the funeral
The funeral can usually only take place after the death is registered. Most people use a funeral director, though you can arrange a funeral yourself.
Choose a funeral director who’s a member of one of the following:
These organisations have codes of practice - they must give you a price list when asked.
Some local councils run their own funeral services, for example for non-religious burials. The British Humanist Association can also help with non-religious funerals.
Arranging the funeral yourself
Contact the Cemeteries and Crematorium Department of your local council to arrange a funeral yourself.
Funeral costs can include:
Funeral directors may list all these costs in their quotes.
Bereavement and Loss Counselling for Adults @ Harlington Hospice
We offer a one to one counselling service for those experiencing bereavement, a life limiting illness or those caring for someone with a life limiting illness.
The service also offers support through groups for those who are living with life-limiting illness and their carers.
Spiritual support is available for those of any faith or those with no faith, as one aspect of our holistic care. We have a garden room which provides a quite space for one to sit, contemplate and reflect.
Our services are free of charge and open to anyone aged of 18 or over who has been bereaved, including carers and who are registered with a GP in the London Borough of Hillingdon.
Our counselors are trained to listen with empathy and provide a safe, supportive and completely confidential environment.
If you feel that you can benefit from our support in any of the ways above, you can either refer yourself directly to us or ask your GP or health professional to refer you.
To find out more, please contact the Lead Counsellor, Sharon Merchant on 0208759 0453
Bereavement and Loss Counselling for Children @ Harlington Hospice
We also offer counselling to children and young people aged 4–17 years old who live in the South of the London Borough of Hillingdon. This service is available to under 18’s who have experienced a bereavement or have someone close to them with a life-limiting illness.
To find out more, please contact Lead Counsellor, Sharon Merchant or Children’s Therapist, Syreeta McKay on 020 8759 0453
Hillingdon Talking Therapies
Address: Mill House 38 Riverside Way, Off Rockingham Road Uxbridge, UB8 2YF United Kingdom
Telephone: 01923 844232
Who is the Talking Therapies Service For:
To Self-refer by phone: 01923 844 667/8
Eligibility criteria (who is the service for?)
They offer a one to one counselling service for those experiencing bereavement, a life limiting illness or those caring for someone with a life limiting illness.
The service also offers support through groups for those who have been bereaved, those living with life-limiting illness and their carers.
Also spiritual support is available for those of any faith or those with no faith, as one aspect of our holistic care.
Their services are free of charge and open to anybody over 18 who lives within or has a GP registered in the London Borough of Hillingdon.
If you feel that you can benefit from their support in any of the ways above, you can either refer yourself directly to us or ask your GP or health professional to refer you.
Criteria for referral:
Must be registered to a GP within the London Borough of Hillingdon
Contact Harlington Hospice at 020 8759 0453 and Ext 217
In these workshops we will learn some simple techniques to reduce stress and enhance coping and wellbeing in caregivers and patients alike
These workshops are open to patients and carers and will run on the following dates:
October 21st and 28th between 13:30 and 15:00
November 4th between 13:30 and 15:00
To book a place please call Nickey Bhogal on: 020 8759 0453
Reiki is a process that induces a flow of beneficial, relaxing energy between the practitioner and the recipient. This enables the body’s natural resources to deal with imbalance or disease in the most appropriate way for the person.
It can be used for illness, stress or injury and can complement other treatments and therapies. It can also be effective in easing pain and improving the quality of life.
These sessions are available to patients and carers on a drop-in basis on Tuesdays between 10am and 2pm. The sessions are on a first come, first served basis and will last approximately 15 minutes.
If you would like a treatment please check availability at reception on the day.
If you need a doctor's signature on a medical reports, a passport forms, a disabled badge forms, insurance forms etc please make an appointment with the Debbie Walshe.
Doctors will not complete or sign them during clinic hours.
The seasonal flu vaccination clinics are available between September and March. Please book an appointment if you are eligible for this.
Influenza – flu – is a highly infectious and potentially serious illness caused by influenza viruses. Each year the make-up of the seasonal flu vaccine is designed to protect against the influenza viruses that the World Health Organization decide are most likely to be circulating in the coming winter.
Regular immunisation (vaccination) is given free of charge to the following at-risk people, to protect them from seasonal flu:
People aged 65 or over
People living in a residential or nursing home
The main carers for an elderly or disabled person whose welfare may be at risk if the carer becomes ill
Health care or social care professionals directly involved in patient care
Those who work in close contact with poultry, such as chickens
People with a serious medical condition
For more information on flu immunisation, including background information on the vaccine and how you can get the jab, see Seasonal flu jab.
There is a full guide on the NHS immunisation website or you can download the pdf guide here
HPA - Season Flu Guide
RCGP - The battle against flus and colds
Seasonal Flu guide
If you require any vaccinations relating to foreign travel you need to make an appointment with the practice nurse to discuss your travel arrangements. This will include which countries and areas within countries that you are visiting to determine what vaccinations are required.
There is further information about countries and vaccinations required on the links below
It is important to make this appointment as early as possible - at least 4 - 6 weeks before you travel. These vaccines may have to be ordered as they are not a stock vaccine.
Some travel vaccines are ordered on a private prescription and these incur a charge over and above the normal prescription charge. This is because not all travel vaccination is not included in the services provided by the NHS and therefore is a chargeable service.
It is important to take care whilst travelling. Please take a look at our travel advice leaflet on the link below.
Travel Advice Leaflet
To help us offer the appropriate advice, please fill out the form below and bring this to your appointment with the nurse.
If you are travelling to Europe a very useful booklet has been published with advice and guidance to help you get the most out of your holiday. To visit please click:- http://ec.europa.eu/publications/booklets/eu_glance/86/en.pdf (this is a large document and may take a minute or two to view)
The practice does not provide the Yellow Fever Vaccination. Please see below in middlesex where there are centre.
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